Support

We're here to help.

Have a question, found a bug, or have an idea to make Tock Chess better? Email support@tockchess.com and a real person will reply.

Common questions

What ages is Tock Chess for?

Tock Chess is designed for children ages 4–7 — including kids who can't read yet. Everything is spoken aloud, so a child can play independently.

Does my child need to know how to read?

No. Every instruction, hint, and celebration is spoken by Tock, our friendly clock guide. There's no reading required to play.

How do I manage or cancel a subscription?

Subscriptions are handled by Apple. On your iPhone or iPad, open Settings, tap your name, then Subscriptions to view, change, or cancel. You can also manage subscriptions in the App Store app.

How do I restore a purchase?

Open Tock Chess and look for the Restore Purchases option in the grown-up settings. Make sure you're signed in with the same Apple Account used for the original purchase.

Is my child's information private?

Yes. We don't collect any personal information, and there are no ads or trackers. Read the full details on our Privacy Policy page.

Still need help?

Email support@tockchess.com. We read every message.

Tock Chess LLC